Salesforce communities are a great way to share information and collaborate with people who are key to your business processes, such as customers, partners and employees. When Communities are aligned with your business process they drive customer engagement, increase case deflection & drive more sales.

Our experts can help you address the following pain points and more:

• Create a customer portal with peer to-peer interactions and deflect cases away from support.
• Create a customer portal with ability to create cases online when needed.
• Expose the knowledge base to customers so that customers can find answers when needed.
• Extend CRM to your partners as a single place to register deals, manage leads, track progress and close business.
• Further customize the pre built themes that Salesforce provides to meet with your branding guidelines.
• Implement Single sign on capability of integrating community login with Okta, Ping identity, Oracle and other SSO providers.
• Develop custom lightning components for your specific business needs.
• Install and customize appexchange packages if there are prebuilt solutions available.
• Install and measure community engagement through Salesforce Community Management Package.

Our Certified Salesforce Experience Cloud consultants bring a wealth of collective experience to deliver a feature rich experience clould experience.